follow instructions for installation here:-
https://www.hackster.io/matrix-labs/matrix-voice-and-matrix-creator-running-alexa-c-version-9b9d8d
INSTALL Raspbian Stretch Lite..
DO NOT RUN SUDO UPDATE, SUDO UPGRADE
DO NOT RUN SUDO UPDATE, SUDO UPGRADE
Hello everyone, i have the same issue with the Amazon Authorisation error.
"We're sorry!
An error occurred when we tried to process your request. Rest assured, we're already working on the problem and expect to resolve it shortly."
I have used the setup instructions from :- https://www.hackster.io/matrix-labs/matrix-voice-and-matrix-creator-running-alexa-c-version-9b9d8d
I have tried many varied answers about the error i can find with no sucess. These are some screenshots.
I have used the client ID from other devices and platforms in my config.txt for "CLIENT_ID"
I have used "my_device" from amazon for the "PRODUCT_ID" IN THE config.txt
I have directly edited the ${YOUR_BUILD_PATH}/Integration/AlexaClientSDKConfig.json directly instead
and found that the details in this file did not match the details in my config.txt
Once i edited this file with the same details as the config .txt i went back to the website amazon us to place the code and authorise it.
The code was now accepted.
The solution as i followed :- use the Client ID from "Other Devices and Platforms" (this is well documented everywhere)
Use the naming structure My Device and my_device for the "Product_ID" (also well documented)
Go to :- Builds/Integrations and edit the AlexaClientSDKConfig.json to match the config file. (documented above but somehow took me a week to find)
My Alexa is now authorised and idle. I need a coffee and off to the next stumbling block.
Hope this helps out there.