My printer prints blank pages. It was printing fine previously. I tried replacing cartridges, cleaning also, shutting the printer off and on, updating the firmware, and many other steps suggested. My preview is fine before I print and does not show it blank and I get no error messages upon printing. It actually does feed paper through the printer and acts like it is 'printing', then spits out a blank piece of paper. Any help is greatly appreciated.
In this case as you have detailed a thorough explanation of what you have attempted we can jump right in. :-
if you have updated the printer firmware , (as you mentioned , you have actually done this process) delete the printer from your computer and reintstall the printer. This will setup the printer with the new drivers and everything should be just fine. You will need to do this with all computers which had this printer previously setup.
We have found this to be the main issue "After" a printer firmware update has taken place.
If you have experienced this isssue and have no idea why you may find a couple of issues similar.
1 the print que will not get any shorter in this scenario, the items may / will remain in the print ques of the computers affected.
2 The printer will not stop printing Blank Pages, it will just spit out thousands of empty / blank pages until the print que is purged if you continue to fill the tray when empty
3 restarting the printer / unplugging the printer only stops the print process temporarily until power is restored "And" you have removed the paper jam which you have just created by turning the printer off mid stream
4 luckily for most you can re use the blank pages
5 ou should try to update the firmware on the printer web interface and see what result you get
6 reinstall the printer on your computers and hopefully this guide is correct for you
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